|
 |
|
 |
|
Terms and Conditions
Ordering
Items that are kept in stock and will normally be despatched by first class post 1 to 3 working days after your order is received. You can expect to receive your order within 5 working days in the UK, 7 working days in Europe. Occasionally we do run out of the most popular items and if this happens we will let you know when you can expect to receive it.
Items not kept in stock are indicated by a delivery time of five working days or more. These will be subject to special order and the item description gives an indication of when you can expect to receive your order.
Delivery charges
UK - £2.00
Europe - £3.00 (or Euro equivalent)
Rest of the World - £4.00
Orders over £80 - free!
There are a few items which are very heavy and for them an extra charge applies, normally between 50p and £1.50 in addition to the standard charge. The item description states if this applies.
The legal stuff
If you are not happy with your purchase, you may return the item in its original condition within 30 days and we will give you a full refund (excluding your postage costs).
If an item is defective or supplied in error by us, we will also refund the postage costs for the returned item.
Under the Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel the contract for purchase within 7 days and return the goods. You must do so in writing (letter or email) and you will receive a full refund.
Privacy Policy
We will keep the personal details of its visitors and customers private and secure (information is collected and stored in accordance with the Data Protection Act 1998).
We will not sell or share your personal details with unrelated third parties, without explicitly asking for your consent in advance.
The type of information we will collect about you includes:
• your name
• address
• phone number
• email address
We use the personal information you give us for the following purposes:
• to contact you about the status of your order
• to occasionally email you with details of our products, special promotions, and enhancements. If you would prefer not to receive these mailings, then please email us to have your address removed from our mailing list
The personal information which we hold will be held securely in accordance with the Data Protection Act.
« Back
|
| |
 |
|
 |
|
.jpg)
